FAQ
Common questions about using PercyTech for texting, AI agents, customer websites, and customer communication workflows.
PercyTech is the shared platform for operator communication: SMS, MMS, inboxes, AI agents, customer websites, message records, and operations-aware workflows.
No. SMS is a central vertical, but Core also supports AI agents, customer web surfaces, lead capture, and the account structure needed to operate them together.
Core keeps signup, message preference, activity data, setup status, and safer messaging defaults close to the workflow instead of treating them as afterthoughts.
Yes. Core is the shared operator layer. Vertical apps can keep their own branding, terminology, and constraints while using the same platform primitives.
Bring the messaging, agent, or website flow you need to support. We will map it against Core.